Shore360 Enters New Era as a Global Capability Centre and Workforce Transformation Partner

CLARK FREEPORT ZONE, PHILIPPINES – July 2026 — As businesses around the world rethink how they build and manage their workforces, Shore360 is entering a new phase of its own evolution.

The Australian-owned company has appointed Sam Brown as President and Stefan Vermeulen as Senior Non-Executive Director to its Board, leadership changes that reflect Shore360‘s broader transition from a traditional offshore staffing provider into a Global Capability Centre (GCC) and workforce transformation partner.

The appointments come at a time when organisations are looking beyond conventional outsourcing models. While access to skilled talent remains essential, many businesses are now seeking workforce solutions that combine people, technology, and operational capability to support long-term growth.

For more than a decade, Shore360 has helped international organisations build high-performing offshore teams in the Philippines. While that foundation continues to define the business, the company says the changing needs of clients are driving its next stage of growth.

Rather than simply expanding teams in another location, businesses are increasingly looking for integrated global capability that supports innovation, operational improvement, digital adoption, and long-term resilience.

Under the leadership of President Sam Brown and CEO Jeff Brown, Shore360 is evolving its services to help organisations build globally connected teams that combine skilled people with practical technology and smarter ways of working.

“For more than a decade, Shore360 has helped businesses build exceptional offshore teams, and that will always remain the foundation of who we are,“ said Sam Brown, President of Shore360.

“But the way businesses operate is changing. Organisations today need more than access to talent alone. They are looking for teams that can contribute capability, embrace new technologies, and support long-term business growth.“

Brown said the company‘s role is to help clients prepare for the next generation of work by combining experienced professionals with practical AI adoption, process improvement, and operational innovation.

As part of this evolution, Shore360 is expanding its focus across four key areas:

AI-Enabled Teams

Supporting clients and employees with practical AI tools, training, and adoption strategies that improve productivity while enabling people to work more effectively.

Global Capability Teams

Helping organisations move beyond traditional offshore staffing by building integrated global teams that contribute expertise, innovation, and long-term business value.

Workforce Transformation Services

Expanding capabilities across automation, digital solutions, and process improvement to help businesses modernise their operations and prepare for future workforce demands.

Regional Satellite Delivery Sites

Developing a more flexible workforce model through satellite locations across the Philippines, creating greater access to skilled professionals while supporting regional communities.

The company‘s strategic direction is further supported by the appointment of Stefan Vermeulen as Senior Non-Executive Director, joining Chairman Mike O‘Hagan on the Shore360 Board.

Vermeulen brings extensive experience in corporate finance, governance, operational excellence, and scaling international businesses, strengthening the company‘s leadership as it continues to expand its global capability offering.

Shore360 also reaffirmed its long-term commitment to the Philippines, recognising the country’s reputation for highly skilled professionals and its growing role in supporting technology-enabled global workforces.

“The Philippines has built its reputation through the quality of its people, their adaptability, professionalism, and commitment to delivering outstanding outcomes,“ Brown said.

“The opportunity now is to build on those strengths by creating global teams where people remain at the centre, supported by technology that helps them deliver even greater value.“

The company believes its evolution reflects broader changes taking place across the global workforce as organisations continue to rethink how teams are built, how technology is adopted, and how long-term capability is developed.

For more information about Shore360 and its workforce transformation solutions, visit https://www.shore360.com/.

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About Shore360 

Shore360 is a next-generation Global Capability Centre (GCC) and Workforce Transformation Partner based in the Philippines. Evolving beyond traditional BPO frameworks, Shore360 combines high-performing talent, digital asset architecture, and practical AI technologies to help international enterprises scale sustainably, optimize operational efficiency, and future-proof their global workforces.    

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